Privacy Policy

How we protect your personal information.

Our Commitment to Your Privacy

At Online Store, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

When you place an order or contact us, we may collect the following information:

• Full name for order processing and delivery
• Email address for order confirmations and communication
• Phone number for delivery coordination and support
• Delivery address for shipping your order
• Payment information (processed securely via M-Pesa — we do not store payment details)

How We Use Your Information

We use your personal information solely for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Providing customer support and responding to inquiries
• Improving our products, services, and website experience
• Sending occasional promotions (only with your consent)

Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary for delivery services (shipping partners) or when required by law.

Your Rights

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

Contact Us

If you have any questions about this policy, please contact us at or call .

Last updated: June 2026